Ms P

UKPN Customer Beds

05 May 2015

I was unfortunate enough to have no electricity for approx. 10 hours on Saturday 28 March. I contacted British Gas, my supplier. They contacted UK Power. It was only my house which was affected. UK Power had to dig a hole between mine and my neighbour's houses. They eventually found a fault and fixed it. They then dug another hole on the other side of the road where I live a couple of days later and found and repaired another fault. Both holes were eventually filled by men from Walsh Surfacing arriving to repair the first hole on 30 March by replacing soil removed and tarmacking necessary surfaces. They replaced the soil in the second hole on 1 April. I woke on 31 March to find one of your staff replacing the plants, adding top soil and spreading grass seed on the area between my neighbour and I. The same happened to the hole opposite on 1 and 2 April when a part of a public path was retarmacked. I spoke to your workmen on different occasions. At all times they were cheerful, caring and did a good job. Duane Hayden came on two occasions to check on the finished resurfacing and removed the barriers around the hole opposite today. He has been very helpful and pleasant and is arranging for one of his teams to come and wash down the bottom of mine and my neighbours' drives. All the various workmen from the different companies were just so kind and efficient. I couldn't fault the service. I'd like to take this opportunity to say a big thank you to your staff who helped make an unfortunate incident into something less of an issue. Kind regards E P



22 August 2014

"Your crew in SN57 DGU have just done some repair work adjoining our drive at *** Bideford Green LU7 *** - Great job, great attitude and very efficient. Thanks."

L Griffiths


25 July 2013

"Following the work carried out on our driveway yesterday and today, we would like to say how pleased we are with the finished job. i understand that your Company took on the work at late notice, which helped us out a lot. Your team, Simon, Clive and Gary were very professional, obviously knowledgeable and did an excellent job. We would be happy to recommend their work to any future potential customers. We will also pass our comments to Oakford Homes."

Mrs Blackburn


25 July 2013

Forwarded from WMW Clients: Mrs Blackburn has requested that she passed on her thanks to the team that went to site today and reinstated her drive. Can you please forward on to them (WMW) and pass on the team names to Clients to add to the latest accolades

Mr Free


25 July 2013

Forward from WMW Clients: "Just a note to say thank you for getting the work done. Mr Free is very pleased with the work and with the efficiency, pleasantness of the workers."



25 July 2013

"As a building contractor, I am the first to complain when things don't go well. As such it only seems fair to comment when things go well. The reinstatement works to our project at Naphill have been carried out promptly, to a high standard, and by men who are a credit to your company. I would certainly use your company for any surfacing works in the future."

Mr & Mrs Nicholl


23 July 2013

"Just a small note to say thank you very much to you and Steve for going the extra mile to level off part of the road outside our house which had sunk after the last repair. It was much appreciated by us both.

Thank you also for doing an excellent job with the grass seed which grew very quickly and its hardly noticeable now that a repair was ever done."


Craig Simpson Senior HSE Advisor

Worley Parsons Group BRENTFORD

22 April 2013

"All to many times we find it easy to complain and spout off an email or a phone call to a supervisor or manager when we have been inconvenienced. I am pleased to say that this is not one of these emails!

The other week a two man gang from your company were working outside the offices of WorleyParsons removing debris for British Gas. Upon approaching them and wanting to have a conversation I found them to be two of the most polite and courteous gentlemen and amicable to an agreement on how we could both work together and help each other to increase to safety of pedestrians, cyclists and road users accessing WorleyParsons offices in the immediate vicinity of where the work was being carried out.

Members of the gang were:
Steve Chalcraft & Steve Barton

Please do pass on to them both my thanks from my colleague, Harold, and I in a job well done but most important in their professionalism and openness in entering a conversation about safety that allowed us to work in tandem to the mutual benefit of both companies."

Melanie, Practice Manager


22 April 2013

"Just a quick line to say thank you to Graham and Peter for such a quick and efficient job of replacing the block paving at the front of the surgery last week, following the laying of a new gas pipe.

You were all a pleasure to work with."

Mr Rawson


22 April 2013

"Just a brief e-mail to thank you and your team for the work carried out at our property at the above address, at the end of May.

Both Joan and I were impressed by the promptness of the work done and the cheerful professionalism of all from your company. I thank you too for the final detail sealing our water pipe insulating cover. The tarmac is hardly noticeable from the original although it is some days since I have seen it dry. It was only a pity the final tarmacing was done 24 hours earlier than we anticipated which may have saved you from having to seal our cover.

Thanks again. Should any of my friends have gas leaks I will recommend you!!"

Mr Fisher


18 April 2013


Triio Morrison Southern Gas Networks Veolia

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Our Sponsored Charities

The Children's Trust Cancer Research Geoff Thomas Foundation

W M Walsh are committed to giving something back to the community, and enthusiastically support a number of charitable bodies including Cancer Research, Geoff Thomas Foundation (Charity No. 216032), and locally, The Children's Trust at Tadworth (charity registration number 288018).

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